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Privacy & Security

Protecting your privacy is important to Evergreen International Bank and our employees. We want you to understand what information we collect and how we use it. In order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible, we use technology to manage and maintain customer information.

The following policy serves as a standard for all Evergreen International Bank’s employees for collection, use, retention, and security of non-public personal information.

FACTS

WHAT DOES EVERGREEN INTERNATIONAL BANK DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

Social Security number
Account balances
Payment history
Transaction history
Account transactions
Wire transfer instructions

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Evergreen International Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information	Does Evergreen International Bank share?	Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus	YES	NO
For our marketing purposes - to offer our products and services to you	YES	NO
For joint marketing with other financial companies	NO	We Don't Share
For our affiliates' everyday business purposes - information about your transactions and experiences	NO	We Don't Share
For our affiliates' everyday business purposes - information about your creditworthiness	NO	We Don't Share
For non-affiliates to market to you	NO	We Don't Share

Questions?

Call 562-216-6388 or go to www.goldencoastbank.com

What we do
How does Evergreen International Bank protect my personal information?	To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Evergreen International Bank collect my personal information?	We collect your personal information, for example, when you Open an account Deposit money Pay your bills Apply for a loan Use your credit or debit card We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?	Federal law gives you the right to limit only sharing for affiliates' everyday business purposes - information about your creditworthiness affiliates from using your information to market to you sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

Definitions
Affiliates	Companies related by common ownership or control. They can be financial and non-financial companies. Evergreen International Bank has no affiliates.
Nonaffiliates	Companies not related by common ownership or control. They can be financial and non-financial companies. Evergreen International Bank does not share with nonaffiliates so they can market to you.
Joint marketing	A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Evergreen International Bank doesn't jointly market.

Other important information

For California Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.

Availability of Disclosure of Privacy Policy

This disclosure is available in our banking office located at:
Evergreen International Bank
850 Long Beach Blvd.
Long Beach, Ca. 90813
Tel: (562) 216-6388.

Evergreen International Bank may update this Privacy Policy from time to time. If we make any material change to this Statement or in how we use your personally identifiable information, we will prominently post such change prior to implementing it. The above information represents the Bank's Privacy Policy Statement effective as of January 1, 2011. These Privacy Policies apply to individuals, and we reserve the right to change them, along with related provisions, at any time.

INTERNET INFORMATION

Evergreen International Bank recognizes the trust customers have placed in us and our responsibility regarding their financial privacy. It is our responsibility to keep sensitive financial and personal information confidential. We are committed to the protection of our customers’ privacy.

Web Site Security

Evergreen International Bank has implemented technology to ensure that any sensitive personal information provided or any account information received on-line is transmitted in a safe and secure manner. Special secure-connection hardware and software (commonly called “firewalls”) are in place to ensure the security of online communication of information.

We require customers to utilize specific passwords for access to confidential and private information. Evergreen International Bank reminds customers of their responsibility to safeguard Login IDs and passwords. In addition, commercial customers should carefully screen those employees to whom Login IDs and passwords are granted.

Protecting our Children

At Evergreen International Bank we do not knowingly solicit data from children and we do not knowingly market to children. We recognize that protecting children’s identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.

Copyright

The Bank or a third party vendor owns the copyright to the pages and the screens displaying the pages that appear on this website.

Web Site Privacy

Our Web Site includes sections that are public (not password protected) and areas that are password protected (for example, individual customer banking areas). When any person visits the public areas of our Web Site, we may collect certain basic information, such as how many people visited our site and what pages were visited. Unlike the personal information that a customer provides and views with respect to his/her personal banking relationship (which is subject to the security procedures described above), all of the information gathered in the public areas of the Web Site is general. We use this general information to determine which parts of the Web Site are most popular, how people access the site, how we can change the content of the Web pages to make them more helpful and how we can improve customer service. Also included in Evergreen International Bank’s Web Site is the capability for a customer to correspond with the Bank. This correspondence, via e-mail, may be for the purpose of asking general questions, requesting literature, or responding to bank promotions. These activities may include sharing some personal information with Evergreen International Bank. We preserve e-mail addresses, the content of your e-mail and any information provided (for example site registration or survey information) in order to more efficiently handle any follow-up questions you may have. We also do this to meet legal and regulatory requirements. E-mail is not a secure connection. In responding to customer inquiries we will not include confidential account information. For your protection, never send any nonpublic information such as your social security number or account number via e-mail. You may contact Evergreen International Bank by phone, U.S.mail, or by a visit to your nearest banking office.